All delivery times are up to date at the checkout when placing an order.
This can change at anytime depending on amount of orders placed so please check this page each time you buy. All items on the website are current stock ready to post - we do not offer a preorder service.
Please note, all orders are dispatched in a standard postage box/bag. All items placed on the same order are dispatched in the same postage box/bag.
If you require an order to be split, separate orders would need to be placed, each with their assigned postage.
Please make sure your delivery details are correct at the time of ordering as we cannot be held responsible for lost parcels should it be a fault of your own.
Orders are processed and dispatched Monday - Friday. Excluding bank holidays.
Current dispatch - 1-2 working days from order placed.
Delivery Costs UK
- Flat rate - £3.95 per order - if there is an over charge this will be refunded at time of dispatch.
- Smaller orders will be sent via Royal Mail.
- Larger orders including those with contain bath bombs may be sent via courier.
Shipping rates are calculated at the checkout prior to ordering and will vary.
Customers are responsible for custom/duty fees.
Should you have any problems with your delivery you can contact us at firstname.lastname@example.org
Orders that are returned back to us, no fault of our own will be refunded excluding postage.
Although we are not liable for lost parcels, we will help to resolve the problem as soon as we can.
We do advise that you check your local sorting office & neighbors before you contact us.
Collection is strictly by pre arrangement only. Please do not turn up unannounced for your order. We have children on the autism spectrum in our household and this could cause them distress to have unexpected callers. We are based in Scarborough, UK. Please see the collection tab for more information
You will receive an order dispatch when your order has been packed.